Xmobile Support
Need help with your order or the app?
Contact us
Email: xmobile.tkm@gmail.com
Customer support — +993 61 00 49 33
Additional number — +993 71 21 17 17
Türkmenabat store — +993 422 30 620
You can also message our team in the app: Open chat
Support hours
Daily
09:00 – 20:00 (Turkmenistan time)
Frequently asked questions
Do you deliver across all regions (velayats) of Turkmenistan?
Yes, we deliver across all regions (velayats) of Turkmenistan. After you add products to your cart and place an order on our platform, our support group will call you to confirm the details. Once confirmed, your order will be dispatched for delivery.
What payment methods do you accept?
We accept cash on delivery. We also offer loan options; for loan inquiries or any other payment questions, you can contact us via our in-app chat or by calling our support number.
Do your products come with a warranty, and how does it work?
Yes, all our products come with an official manufacturer or store warranty. The warranty period and terms vary by product and are specified in the product description.
Can I return or exchange a product?
Products sold outside of the warranty terms cannot be returned. For any other return or exchange, please contact our support team by phone or through the in-app chat — we will review your case and explain the next steps.
Do I need to register to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your order history, save addresses, and checkout faster next time.
Nationwide delivery
To every velayat of Turkmenistan
Official warranty
Manufacturer or store warranty
Cash on delivery
Pay in cash when your order arrives
Customer Support
Daily, 09:00 – 20:00
Categories
Xmobile © 2026. All Rights Reserved. · Prices in TMT
